Everything you need to know about our service — from booking trips to planning itineraries. Find quick answers to common questions below.
You can book a trip by visiting our office, using our website, or contacting us through Whatsapp/Call/Email. Provide your travel details, preferences, and any special requests, and we will help you curate your itinerary.
Yes, our Travel Consultants can help customise your itinerary according to your preferences, interests, and budget.
We accept Cheque, Cash (up to 50,000 INR per person), and all major credit and debit cards through a secure payment gateway. Your payment information is protected through encryption.
Yes, you can make certain changes, such as travel dates or room preferences, depending on the policies of the travel providers, like hotels and airlines. For assistance, contact our travel consultant.
Yes, we provide travel insurance options. Our Travel Consultants can explain the coverage and help you choose what suits your trip.
A dedicated emergency contact number will be provided to you before departure for use during your trip.
The cancellation policy depends on the type of booking. Please refer to your booking confirmation or contact our Customer Service team for details.
We greatly value your feedback! After your trip, you'll receive an email inviting you to share your experience and suggestions. Your feedback helps us continually improve our services.
Tour Infinity offers a wide range of travel experiences across domestic and international destinations, including premium fixed group departures, customized holidays, honeymoon packages, luxury holidays, family tours, women’s special tours, adventure tours, cultural and heritage tours, and festive or seasonal tours, all carefully planned to provide a memorable travel experience.
The number of travellers in one group tour varies depending on the destination or tour category. The usual group size for a tour is 25 to 30 guests.
Tour Infinity operates the tour as per the original tour itinerary. However, in some situations beyond our control, such as government regulations, airline, cruise, rail, or road transport issues, hotel arrangements, or sightseeing conditions, the itinerary will be changed either before or during the tour. If any changes are made, the information will be shared with you before the tour by SMS or phone call, or during the tour by the Tour Infinity Tour Manager.
For domestic tours, you need an Aadhaar Card and PAN. For international tours, a valid passport and PAN are required.
If you book an air ticket through Tour Infinity or opt for a customized holiday, you can choose your preferred airline. For group tours, airlines are pre-decided, and individual guests cannot select a specific airline.
Plan your dream trip effortlessly by connecting with our experienced travel consultants.
